Pros
Other members of staff keep you going and you do get rare opportunities to help people into a job they enjoy.
Cons
I started this job to help people - but this has almost been an impossible task. We are over worked and under appreciated on a daily basis which makes it very difficult to enact any substantial change to people’s lives. Management are the main reason I am looking at other jobs at the moment. We are patronised and subjected to passive aggressive behaviour daily. The pay is poor compared to other providers in the same industry and there are no progression opportunities - particularly if you are not one of the office favourites. Any real opportunities are not opened to the floor but are given through the back door to favoured staff. Staff who are good at their job are expected to take on extra work to help management for no extra pay or appreciation. High staff turn over is affecting morale but is not being adequately addressed by management. Feedback falls on deaf ears every time. Amazing staff members are dismissed due to not hitting targets or are forced to quit as their mental health deteriorates due to stress. 1-1s are not done. HR does not exist. Annual leave is rarely granted due to staffing issues. Sickness is at an all time high due to management being unwilling to address the heightened stress levels. We are asked to do at least 20 x 30 minute meetings in a 7.5 hour working day. 30 mins for lunch and god forbid you want a coffee at another point during the day. Shocking place I would not recommend anyone to apply here.
