Okay place to be employed - Customer Service (CSR) InsureOne Employee Review

With the recent change of upper management this posed a few challenges and the overall work environment affected my experience. Firstly, the upper management often lacked clear communication and direction. This sometimes led to confusion about the company goals and priorities, making it difficult for teams to stay aligned and productive. Which caused uncertainty among employees. Furthermore, the work environment could be improved . At times , the atmosphere felt quite stressful, which impacted overall morale.