Money can't buy culture or success - Customer Success Manager Introhive Employee Review

1.0
14 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Pay and benefits are good. Team members made it tolerable

Cons

Leadership has no idea what they're doing, regularly ignoring the issues of the employees and making decisions that made them look good for the board. The lack of direction makes it impossible to know what our role actually is, while other departments have no idea what we even do at the company. The lack of empathy from leadership when it came to layoffs was the most embarrassing moment I've ever seen in any companies history. It became impossible to trust their judgement and felt like vision and values went out the window. They essentially took the money from funding, threw it into sales, glorified them, then laid most of them off within a year. Culture went to feeling corporate and siloed and 0 collaboration was happening between departments.

Explore other reviews about Introhive

5.0
15 Mar 2025
Recommend
CEO approval
Business outlook

Pros

salary was good, as well as pto

Cons

sometimes things can get hectic

3.0
17 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO, health insurance premiums paid for by company.

Cons

Lack of consistent company strategy.

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