New Joiner - Customer Service Administrator Irish Life Employee Review

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

My experience with Irish life got off to a fantastic start, with having a couple of phone calls with Jordan Keating from the Talent Acquisition team, where we discussed both the future of the company and also my goals for the future. Jordan was great help with preparing for the interview, as I went into it very confident. My interview itself was both well structured and engaging, I felt comfortable discussing both my experiences and how I felt I could be a good fit for Irish life. I felt genuinely assured that this was a company I wanted to be part of. Since joining the Protection claims team here at Irish Life, I have thoroughly enjoyed every moment, whether its the work life balance offered with working at home, or the learning from other members of the team who have decades of knowledge in this company.

Cons

I am very much struggling to offer any criticism on my experience so far.

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Irish Life Response
3mo
Thank you so much for taking the time to share such a thoughtful and detailed review of your experience at Irish Life. We are delighted to hear that your journey with us got off to such a positive start and that your conversations with the Talent Acquisition team helped you feel confident and prepared for your interview. It is great to know that you found the interview process well structured, engaging, and that it gave you a real sense of Irish Life as a place you wanted to work. We are equally pleased that your experience since joining the Protection Claims team has lived up to those first impressions, and that you are enjoying the work–life balance as well as the opportunity to learn from experienced colleagues. We really appreciate your comments and are glad to have you as part of the team.

Explore other reviews about Irish Life

5.0
9 Aug 2024
Recommend
CEO approval
Business outlook

Pros

i had a lot of flexibility

Cons

not that good of a salary

4.0
23 Nov 2023
Recommend
CEO approval
Business outlook

Pros

I’m not sure there are any

Cons

I didn’t understating the job flow

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Irish Life Response
2y
Thank you for taking the time to post your review and for your contribution to the company so far. We are sorry to hear that you are not enjoying your experience. If you would like to discuss your feedback further with us, you can reach us at lifecareers@irishlife.ie
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