Nice company, except for when it's not - Software Engineer Itential Employee Review

2.0
24 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Company is the size where it's small enough to know stakeholders and product owners personally, but big enough to have stability in work. They are pretty open about company financials to employees. WFH needs no special process.

Cons

Full disclosure, I was fired from this company. Prior to getting fired, I was given no notice that I was under-performing or I needed improvement. Most companies will at least have a manager tell you "Hey, you need to step it up". Every company I've been to larger than 50 employees except this one has had one-on-ones and regular reviews. There is a lack of clear reviews or goals for employees at this company. The hiring process for the Labs division is drawn out and unprofessional. Applicants are given a task of a personal project, which involves at least four hours of work. Afterwards, if they're selected to go forward, they're supposed to present their project and answer questions. In practice, the commitment this process requires means that few potential applicants bother to apply for these positions. Make the process like any other tech company, and I guarantee that hiring will be easier. The structure of the company is relatively flat, which has its benefits, but that and the lack of a consistent review process also means there's little opportunity for career growth in the role. The pay was pretty decent for the Atlanta area pre-pandemic, but now that remote work for higher paying companies is much more accessible, the company needs to pay better salaries. Also no bonus or stock, which is typically given in tech companies.

Explore other reviews about Itential

5.0
14 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Very technical, nice people, adopting AI really fast

Cons

small name value outside the network market.

3.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Great internship program! As a student, it's hard to beat the pay and hands on experience. You aren't just working on special projects, and are very much included in the actual business framework. For the most part, people are welcoming.

Cons

I wouldn't entertain the idea of a long lasting career here, they exist but are rare. Interns have more job security than full time employees. The layoff cycles are constant, about every 3 months. And sales is a revolving door.

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