Not worth the pay - Anonymous employee KeyBank Employee Review

1.0
12 Aug 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's an established well-known company especially in Washington. It's smaller than Chase, BOA, WF so not as overwhelming. Professional bank atmosphere.

Cons

No respect for personal life outside of work. Mngmt will make you work on your days off with short notice. Mngmt does not communicate their schedule with you so coaching and support is not there. If you want to be in sales for the rest of your life this is the job for you. If not search harder for a better job. The activities you perform here are elementary a high school graduate could do it. Not real stimulating for intellectual individuals.

Explore other reviews about KeyBank

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

- 7% 401(k) match (although only funded once a year) - $500 Wellness credit to use towards a gym membership, new work clothes, college tuition and so on. - Not too pad when it comes down to PTO policy.

Cons

- Extremely old technology. - Bad products (it’s hard to sell when your products are simply bad). - Everything takes twice as long to happen at KeyBank (when it comes down to processes). Everything is manual, nothing is automated. - Commission pay is all over the place, extremely hard to understand and unreliable. There are so many rules about what qualifies for commission and what doesn’t that it’s hard to keep up. - As a licensed banker, you will compete with your non-licensed teammates for investment referrals. - Cheap company. Instead of hiring more people, they will use a Private Client Banker at the teller line if needed. - Banks open Saturday. - Paperwork for every single small thing. - Commission pay for licensed bankers is at the mercy of your Private Client Advisor. If they forget to add your name when closing an investment deal, you get nothing. It happens quite often in every single branch. - Expensive health insurance plans. - Not a lot of growth opportunities if you aren’t in WA or Ohio.

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