Kool Smiles - Good pay and benefits but poor employee moral | Glassdoor.com.au
  1. "Good pay and benefits but poor employee moral"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dental Hygienist 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Kool Smiles part-time for more than a year

    Pros

    Benefits for full time employees; at least 32 hrs/wk is considered full time. Good pay and yearly reviews are conducted to seek the chance to increase pay.

    Cons

    Poor employee moral because everyone is over worked. Poor employee retention. Quantity is emphasized over quality care. Always understaffed.

    Advice to Management

    Increase staff to lessen work load. Amount of patients expected to be seen should reflect amount of staff accordingly. Train OM and Area Business Leaders to be better leaders/supervisors.

    Kool Smiles2019-03-05
  1. "Race issues and favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Clinical Team Leader 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Kool Smiles full-time

    Pros

    Learn to work at fast pace and meet different doctors.

    Cons

    Low salary, different rules weekly, management lies to employees and the allow the patients to do whatever in order to get the money for treatment. Blatent racism/favoritism at the final location i worked at. They only want to pay the minimum, but expect us to run around the office like crazy. Wants us to see late and rude patients and cram patients into the schedule.

    Advice to Management

    Stop showing favoritism and lying to employees and treat them fairly. Stop cramming patients in the schedule and forcing staff to see late patients or rude patients.

    Kool Smiles2019-07-14
  2. "Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kool Smiles full-time for less than a year

    Pros

    Challenging and supportive work environment

    Cons

    Can’t really think of any

    Kool Smiles2019-06-11

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