Kool Smiles - Great! | Glassdoor.com.au
  1. "Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kool Smiles full-time for less than a year

    Pros

    Challenging and supportive work environment

    Cons

    Can’t really think of any

    Kool Smiles2019-06-11
  1. "Race issues and favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Clinical Team Leader 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Kool Smiles full-time

    Pros

    Learn to work at fast pace and meet different doctors.

    Cons

    Low salary, different rules weekly, management lies to employees and the allow the patients to do whatever in order to get the money for treatment. Blatent racism/favoritism at the final location i worked at. They only want to pay the minimum, but expect us to run around the office like crazy. Wants us to see late and rude patients and cram patients into the schedule.

    Advice to Management

    Stop showing favoritism and lying to employees and treat them fairly. Stop cramming patients in the schedule and forcing staff to see late patients or rude patients.

    Kool Smiles2019-07-14
  2. "Get ready to work for a year of two then find a new job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dental Assistant in Christiansburg, VA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Kool Smiles full-time for more than a year

    Pros

    I loved the people I worked with. They were young, fun, and overall tried to make the office a nice place to be.

    Cons

    Overworked and underpaid would basically sum up my qualms with this position. High volume offices regularly missed lunch and worked late. The dentists were struggling to keep up with the patient load making the wait times ridiculous and patients upset. It all came down to poor scheduling. It was not uncommon to have 10 patients scheduled an hour in hygiene and only 6 chairs with the next hour having no patients. If they...

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    Advice to Management

    Fix your scheduling!! It will help you keep your staff!

    Kool Smiles2019-05-03

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