It’s not what I thought it would be. - Store Manager - LOFT Employee Review

2.0
11 Feb 2020
Recommend
CEO approval
Business outlook

Pros

The discount is really good. Great staff and a family like atmosphere

Cons

Peer managers act like children. Talk about each other behind each other’s backs, it’s very high school. The work load is ridiculous at times. Communication from the top is a joke. They will have you rush to complete a store set by Thursday then start a promo Friday that forces you to rearrange everything you just set. They have trained the clients not to shop unless their is an entire store promotion. If you aren’t running one don’t expect to make your week. The credit card is a nightmare. They expect you to push it on everyone but the truth is the interest rate is terrible and commenity the creditor is a disorganized mess. So even when you manage to sign someone up you actually feel bad for doing it to them. The DMs do little to support store managers and favor managers based on inscrutable or personal reasons not based on performance. The pay for sales associates and especially sales leads is laughable. They want to give sales leads all the responsibility of a manager with a dollar raise.

Explore other reviews about LOFT

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

The people and cross functional teams

Cons

Have become very rigid about being in office 3 days a week

3.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Love the coworkers a lot super ncie

Cons

low pay honestly which is irritating

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