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Liberty Mutual Insurance

Engaged employer

Shaky but somewhat hopeful - Insurance Sales Advisor Liberty Mutual Insurance Employee Review

1.0
8 Mar 2019
Recommend
CEO approval
Business outlook

Pros

401k, benefits you'd expect from any large corporation, Pay is ok but used to be much better.

Cons

Company has gone through a restructuring that has made us into beasts of burden. I believe I'm going to become a casualty to the changes that have been made. Too say that management is out of touch is putting it mildly, they just don't care anymore. Sales approach isn't in the customers best interest. Similar to the Wells Fargo scandal from a few years back where bankers were opening up accounts fraudulently to hit their numbers.... LM reps have and continue to "slide" policies in to hit goals. I've had some of my coworkers and close friends get fired for manipulating data on applications, avoiding calls, and taking too much time off... All valid reasons to be fired but the environment that is now our sales floor perpetuates all of these things. I'm hearing of a coworker being let go after returning from an approved FMLA leave. A few of us are afraid of using our PTO or FMLA in fear of retaliation. The company used to be absolutely incredible. So much has changed and I hope things get better before its too late.

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Liberty Mutual Insurance Response
7y
We're sorry to read about your experience. Some of the things you've mentioned here are concerning. If you feel you've observed inappropriate behavior, you may want to call our Compliance Helpline for guidance. You can also contact Compliance anonymously if you like.

Explore other reviews about Liberty Mutual Insurance

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I like that we get to use a lot of cutting edge tools.

Cons

The job title does not match what you do day to day.

1.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Cons

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

1
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