Faculty and students are treated as rock stars, staff are forgotten - Web Manager MIT Employee Review

As a staff employee, we're constantly forgotten, unrecognized, and mistreated. In my department many employees have been there for 30+ years and are set in how things run and don't want any changes. As a new employee, I needed to settle into their ways or my life would be made hard. Directors are not willing to make changes for the better because it will make waves and cause political issues. In the 2 years I was there, I received 2.5% cost of living raises each year. I was told that my department is not able to issue any merit based raises.