McMillan - Bold changes | Glassdoor.com.au
  1. "Bold changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at McMillan full-time for more than 3 years

    Pros

    Great staff of talent, probably the best in the area. Real experienced pros who are among the best at what they do, an excellent place to learned from seasoned vets. McMillan always does well in the award shows and with a new CEO who seems determined to do bolder work that gets noticed, should be interesting to see where it leads. Some staff seemed shaken by the move away from safe B2B work, and they are definitely... being pushed outside of their comfort zone now - which is always good for creatives. The team was trimmed recently, but a leaner crew seems focussed on doing work that showcases the talents of the staff. 2019 is looking like a wild ride, which isn't unusual in this business. The Ottawa ad industry seems pretty staid compared to Montreal and Toronto, not used to volatility. But new management has been very transparent and is making a lot of hard, necessary choices to ensure viability and produce great creative.

    Show More

    Cons

    Perhaps a bit of Ottawa malaise exists, some staffers seem content to play it safe with the work. The shift to bolder work will test those types. CDS need to step it up and push for work that makes an impact.

    Advice to Management

    Stick to your guns, keep the vision, ride out the storm and aim high. Utilize the great talent on the staff to their fullest potential. Bring in new clients who allow the team to shine and the future will only be bright.

    McMillan2019-04-24

    McMillan Response

    May 1, 2019CEO

    Thanks for your positive input and support as we move into this new era. It’s not easy having to make tough decisions when you’re surrounded by great and experienced talent and an inclusive culture like McMillan’s. But to thrive in these times of change, we need to be clear-headed ...

    Show More

Other Employee Reviews

  1. Helpful (3)

    "Identity crisis?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Negative Outlook
    No Opinion of CEO

    I have been working at McMillan full-time for more than a year

    Pros

    Talented people, accessible execs, wide range of experts from who you can learn from, great office spaces and openness to new ideas, fun no-drama colleagues, events outside of work.

    Cons

    We position ourselves as a brand experience agency, but we often accept work/projects that are disconnected from our strengths. It takes a lot of time to even know where we are going in terms of projects or processes. People are strong-willed, committed to great work but disorganized to make it happen. Nobody really knows who owns what, roles are unclear so too much time is taken before we do what we do best.

    Advice to Management

    Clarify roles. Simplify processes. Reduce the number of communication channels with clients but make them better. Roadtest all this more quickly and communicate results more often, even informally. Don't take months cooking something up before even communicating or testing it with us, in the loop. All the right people are here, all the right elements are in-house but a good team without roles will somewhat always... suffer from an identity crisis.

    Show More
    McMillan2019-05-15
  2. Helpful (7)

    "Opportunities and Dangers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Strategist in Ottawa, ON
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at McMillan full-time for more than 5 years

    Pros

    Beautiful office, great peers, above-average pay, and international exposure. You'll find some of the most talented writers and designers in Ottawa, and the sense of camaraderie is strong. You'll learn a lot in the first two-three years from experienced and passionate colleagues. But leave before you get complacent...or fired unexpectedly.

    Cons

    - Consistent track record of tolerating toxic personalities in management, firing them long after the damage is done - Poor communication from the top. Your coworkers might disappear (one-at-a-time over a week or two, or all at once, like recently). Clients might disappear. The company strategy changes regularly without clear goals that everyone can get behind. - Creative teams are treated well, but account,... development, and administrative staff are often left felt like second-class citizens with few opportunities to advance - Mid-level managers, including creative directors, often complain that they have little control, with most decisions dictated from the top.

    Show More

    Advice to Management

    - The strong proportion of B2B work means that most clients don't value marketing or want to spend much money on it. This takes a toll on staff, in all the ways. - The top-heavy corporate structure leads to more layoffs than necessary. Thinning out the management and keeping just the best would make the company much more resilient in lean times. We're in a bubble now, leaner times are certainly coming. - Connect... more with the surrounding creative community. Fewer people in Ottawa know McMillan than ten years ago. The time that McM could coast on a previous reputation is done - too many people used to work there.

    Show More
    McMillan2019-04-21

    McMillan Response

    May 1, 2019CEO

    I appreciate your perspective. Indeed, our industry is different than most, which can be both exhilarating and frustrating at times. We strive to strike a balance between client requests and building a healthy culture. It’s not easy, but we do take it seriously and we strive to ...

    Show More

Discover more reviews about McMillan.