28 Apr 2017
Anonymous employee
Media Kitchen Response
9yWow, that's a horrible review. I'm sorry you had such a bad experience at TMK. I wish you would have told me you were so unhappy.
Also the reason I make that promise to every employee is because I learned in a podcast that when you ask parents what they want for their kids you always get this response: 'I want them to be happy'. Psychologists say that's an unfair and unrealistic expectation. Parents can't control if their kids will be happy. Sometimes bad things happen in life or kids just have a chemical imbalance and they suffer from depression. But they can control the environment the kid grows up in. I can't control if a client will have a bad day and take it out on the team. I can't control if a team member says a mean thing to a fellow employee. But I can ensure that every day our employees are learning and if they're learning they're becoming more marketable.
As far as your point about training, I think we offer lots of training opportunities including tmk.edu, KBSU, Lunch N Learns, etc Hopefully you were able to take advantage of some of these benefits. But I will talk to the group directors about improving how we onboard new employees. I'm sure we can always do better at making new people feel welcome.
Hopefully you'll look back on your time at TMK and find something useful and thank you for posting your review. If you'd like to talk to me directly you can always reach me at blowenthal@mediakitchen.com