Meltwater - Would give it more stars but... | Glassdoor.com.au
Pros
  • "The office culture creates an enjoyable work environment that makes you excited to go to work everyday" (in 36 reviews)

  • "Hard work that is not meaningless" (in 31 reviews)

Cons
  • "Work-life balance can sometimes be hard to manage" (in 62 reviews)

  • "No work-life -balance, inflexible working hours, old fashioned leadership" (in 19 reviews)

Employee Review

Employee Review

Helpful (4)

"Would give it more stars but..."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager
Current Employee - Manager
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Meltwater full-time (More than a year)

Pros

Giving 1 star because it's a pretty bad experience working here except for the select few who agree to sweep things under the rug, sharpen their elbows, and give up any form of outside Meltwater life. Also the 5 star reviews on here are fake so someone needs to be truthful.

Pros: People are cool, young tech company but it can be frat/bro heavy at times
The company doesn't cut corners for neat team events, lots of alcohol, and nice dinners when out so that's fun if you're into that
You can work with a lot of different clients in both client success and things on CA side so good diversified experience
Pays good if you hit quotas because, sales

Cons

We can start with the product. It's nothing great. Google Alerts wearing a tiara while carrying a luxury purse full of journalist contacts. The cutting edge software is from partners or from acquisitions that nobody really gets to sell. None of it really affects businesses
Beyond the product, there's really no direction from top down with company. Sometimes it can be lack of direction, other times its total lack of communications. A lot of lingo and aspirations thrown around but they can't seem to get the day-to-day figured out at all.
Theres always talk of cool things happening but at the end of the day, you're still shoving media alerts or upsells down peoples throats to hit your monthly targets and hopefully be promoted because you've done it a few times in the past
A lot of turning a blind eye to things from HR issues to doing things behind clients back. Once the month turns over or your office hits, everyone forgets about things and moves on.
Competitors know what they do well in the space, Meltwater really doesn't and tries to do everything crazy well which can be annoying and isn't sustainable

Advice to Management

Pick up the digital bread crumbs that are left over from the book launch, that's no helping or inspiring employees. Take thing seriously and bring in outside help for HR and operations.
Communicate better with employees rather than sending out blog posts once a month that are so vague it's painful.
Make changes to the sales cycle and stop moving the goal posts for your sales reps. People are discounting the product to nothing because they're pressured to hit their monthly target.

Other Employee Reviews

Other Employee Reviews

  1. "Great place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Amazing salary and bonus structure along with people that you get to meet

    Cons

    High pressure environment and high turnover


  2. "Budapest from the 13th Floor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Management in Budapest (Hungary)
    Former Employee - Project Management in Budapest (Hungary)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Meltwater full-time (More than a year)

    Pros

    -Compassionate management: management may not always respond to expressed needs for change (and shouldn't be expected to do so always), but listens actively
    -No micromanagement; more of a learning environment
    -Consistent with the Meltwater culture of visiting other offices to forge strong cooperation
    -Strong belief in participating in TechCons, trainings, Agile Gatherings, etc.
    -Belief in cohesive culture (resistance to safe and cooperative culture comes more from employees than management TBH)
    -Provides ergonomic work stations and quality seating (yes, this is important)
    -Fun offsite activities
    -Flexibility around occasional work from home
    -Respect for work/life balance
    -Beer fridge!
    -Great office/location

    Cons

    -Cultural resistance to Meltwater's otherwise commendable 'safe to fail' environment; kudos to management for trying utmost to convey
    -Concerned about some of the hires - all talented, but not necessarily consistent with the touted culture
    -Fairly high turnover:
        --salaries not competitive;
        --reluctance to provide the benefits typical in Hungary (assistance with eyewear does not count as a benefit in Hungary);
        --some toxic personalities allowed to adversely impact teams (perhaps resolved since I was there)

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