Meltwater - Great Company, Terrible Management | Glassdoor.com.au
Pros
  • "The office culture creates an enjoyable work environment that makes you excited to go to work everyday" (in 36 reviews)

  • "Hard work that is not meaningless" (in 31 reviews)

Cons
  • "Work-life balance can sometimes be hard to manage" (in 62 reviews)

  • "No work-life -balance, inflexible working hours, old fashioned leadership" (in 19 reviews)

Employee Review

Employee Review

Helpful (4)

"Great Company, Terrible Management"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Client Success Representative
Current Employee - Client Success Representative
Doesn't Recommend
Negative Outlook
Approves of CEO

I have been working at Meltwater full-time (Less than a year)

Pros

Great young company with a lot of growth potentials.

Cons

Management speaks to you like you are trash. They hire highly educated employees, some of which are straight out of college and others with prior work experience, and then they strip your confidence down. You have no work-life balance, which some of us wouldn't mind as much if we were more appreciated. The problem starts with top management that gets stressed out and then lashes onto everyone else. They will only tell you what you do wrong and never what you are doing right. Management will manipulate you into thinking that you are always wrong for not agreeing with how they treat you and they will never let you fully get your word out. They will make you feel like you are the problem when actually they are because HR is non-existent in the offices and don't lay down the rules. No matter how hard working of an employee you are, they will always make you feel like you aren't doing a good job. They promote other managers that don't have prior management experience and don't know how to actually train you correctly or take ownership for what they have you do that the director doesn't agree with. They will give you churn clients and red flag cases straight off the bat and expect you to "figure it out" and then blame you if they don't renew. It's terrible that the company has so much potential and great opportunities, and yet management drives away talent. It's not about "giving up" or "not cut out" for the job, but knowing when you deserve to be spoken and treated with respect.

Advice to Management

Employees quit management not the job. Get it together and start treating your employees with respect and stop talking down to them. Don't make someone think that promotion depends on whether they go out to a work event or not. Actually, have a training agenda in place and follow it. Train your managers to train.

Other Employee Reviews

Other Employee Reviews

  1. "Takes forever to get my last month commission, do you really care? 6 month already, you are gonna hit Guinness record."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enterprise Account Executive in Singapore (Singapore)
    Former Employee - Enterprise Account Executive in Singapore (Singapore)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Meltwater full-time (More than 3 years)

    Pros

    Aggressive management and sales team
    Good market share with simple product and service

    Cons

    When sales target is the key focus, someone gets highlight at an early age and become arrogant and takes things for granted
    Boasting becomes normal skills and that makes churn a result
    When I left the sales role after acquisition, no one cares and handles my last month commission, so make sure you get yours cleared before leaving, especially don't leave when you have a decent amount of pending commission on that month
    Some MD don't really qualify for their role, call them managers please, coz they are managers only indeed.
    I hear some Chinese managers showing off "awesome" English in front of fortune 100 Chinese customers who clearly don't enjoy it.

    Advice to Management

    Do you really think everyone or the majority is enjoying their life there? Hero's make targets, but team make great company.


  2. "media analyst intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    nice vibes; open concept office; collaborative culture

    Cons

    work can be inefficient sometimes because of the platform design

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