I worked at Meltwater full-time (More than a year)
Pros
Hardly any. My first manager was great though and I continue to stay in touch with her. Also closing days are great if your on quota.
Cons
I don’t think I could say enough in this section. First of all the managing director played favorites more than anyone I have ever seen. She would call out people for messing up out loud in front everyone but yet when one of her “favorites” would literally do the exact same thing she ignored it and never said a lick of anything. Management is incredibly unprofessional as they dislike when any of the sales consultants share their opinion or, god forbid, disagree with anything they say. This company preys on newly graduated recruits who don’t know what it’s like to have a first full time job by working them to death and not allowing them to have personal lives. The quotas are set unreasonably high and if the office is not on quota, the directors doesn’t know how to handle it. They freak out by blaming their teams for not working hard enough even though each person is prospecting until 11pm every night. I would be weary of any ambiguous 5 star reviews for this company as when I was there we directed to go to this website and leave a good review to artificially boost their score to attract more unknowing candidates. You might have the opportunity to make a lot of money but make no mistake, this company is absolutely horrible. I worked in a relatively small office and very soon after starting a total of 10 people left in my office alone and were replaced. The turnover here is ridiculous and they literally have meetings year after year to figure out how to keep more employees. In order to explain this turnover to any new employees they tell them that those people just didn’t want to work or were lazy which couldn’t have been more incorrect. There were tons of people that left that had stellar sales records and worked incredibly hard; they just hated the company and how it took over their lives. On top of all of the stress of trying to sell enough product each month to hit high quotas the directors micromanage to a ridiculous degree. All of the sales consultants and sales success staff accurately described it as a “big brother” atmosphere. Also, the upper management surround themselves with “yes men” and “yes women” as they are so absorbed in their own opinions on how to run things they are not open to hearing ideas their employees have. This is a terrible quality for any leader to have. Leaving this company was one of the best decisions I have ever made.
Advice to Management
Stop promoting people to managers based on sales performance. Just because you can sell doesn’t mean you are good at managing others. Find a different way to reward those who sell well but aren’t good with working with others. It was criminal to have the director I had in a role with power over others as she couldn’t handle pressure or know how to fairly treat her employees. Also, if your actually serious about retaining your employees stop making them work to 10-11pm every night and assigning them work on weekends and allow them to have some semblance of a personal life.
I have been working at Meltwater full-time (More than a year)
Pros
Giving 1 star because it's a pretty bad experience working here except for the select few who agree to sweep things under the rug, sharpen their elbows, and give up any form of outside Meltwater life. Also the 5 star reviews on here are fake so someone needs to be truthful.
Pros: People are cool, young tech company but it can be frat/bro heavy at times The company doesn't cut corners for neat team events, lots of alcohol, and nice dinners when out so that's fun if you're into that You can work with a lot of different clients in both client success and things on CA side so good diversified experience Pays good if you hit quotas because, sales
Cons
We can start with the product. It's nothing great. Google Alerts wearing a tiara while carrying a luxury purse full of journalist contacts. The cutting edge software is from partners or from acquisitions that nobody really gets to sell. None of it really affects businesses Beyond the product, there's really no direction from top down with company. Sometimes it can be lack of direction, other times its total lack of communications. A lot of lingo and aspirations thrown around but they can't seem to get the day-to-day figured out at all. Theres always talk of cool things happening but at the end of the day, you're still shoving media alerts or upsells down peoples throats to hit your monthly targets and hopefully be promoted because you've done it a few times in the past A lot of turning a blind eye to things from HR issues to doing things behind clients back. Once the month turns over or your office hits, everyone forgets about things and moves on. Competitors know what they do well in the space, Meltwater really doesn't and tries to do everything crazy well which can be annoying and isn't sustainable
Advice to Management
Pick up the digital bread crumbs that are left over from the book launch, that's no helping or inspiring employees. Take thing seriously and bring in outside help for HR and operations. Communicate better with employees rather than sending out blog posts once a month that are so vague it's painful. Make changes to the sales cycle and stop moving the goal posts for your sales reps. People are discounting the product to nothing because they're pressured to hit their monthly target.
Meltwater
"The office culture creates an enjoyable work environment that makes you excited to go to work everyday" (in 36 reviews)
"Hard work that is not meaningless" (in 31 reviews)
"Work-life balance can sometimes be hard to manage" (in 62 reviews)
"No work-life -balance, inflexible working hours, old fashioned leadership" (in 19 reviews)
Employee Review
Employee Review
Helpful (1)
"Just horrific- started out of college"
I worked at Meltwater full-time (More than a year)
Pros
Hardly any. My first manager was great though and I continue to stay in touch with her. Also closing days are great if your on quota.
Cons
I don’t think I could say enough in this section. First of all the managing director played favorites more than anyone I have ever seen. She would call out people for messing up out loud in front everyone but yet when one of her “favorites” would literally do the exact same thing she ignored it and never said a lick of anything. Management is incredibly unprofessional as they dislike when any of the sales consultants share their opinion or, god forbid, disagree with anything they say. This company preys on newly graduated recruits who don’t know what it’s like to have a first full time job by working them to death and not allowing them to have personal lives.
The quotas are set unreasonably high and if the office is not on quota, the directors doesn’t know how to handle it. They freak out by blaming their teams for not working hard enough even though each person is prospecting until 11pm every night. I would be weary of any ambiguous 5 star reviews for this company as when I was there we directed to go to this website and leave a good review to artificially boost their score to attract more unknowing candidates.
You might have the opportunity to make a lot of money but make no mistake, this company is absolutely horrible. I worked in a relatively small office and very soon after starting a total of 10 people left in my office alone and were replaced. The turnover here is ridiculous and they literally have meetings year after year to figure out how to keep more employees. In order to explain this turnover to any new employees they tell them that those people just didn’t want to work or were lazy which couldn’t have been more incorrect. There were tons of people that left that had stellar sales records and worked incredibly hard; they just hated the company and how it took over their lives.
On top of all of the stress of trying to sell enough product each month to hit high quotas the directors micromanage to a ridiculous degree. All of the sales consultants and sales success staff accurately described it as a “big brother” atmosphere.
Also, the upper management surround themselves with “yes men” and “yes women” as they are so absorbed in their own opinions on how to run things they are not open to hearing ideas their employees have. This is a terrible quality for any leader to have.
Leaving this company was one of the best decisions I have ever made.
Advice to Management
Stop promoting people to managers based on sales performance. Just because you can sell doesn’t mean you are good at managing others. Find a different way to reward those who sell well but aren’t good with working with others. It was criminal to have the director I had in a role with power over others as she couldn’t handle pressure or know how to fairly treat her employees. Also, if your actually serious about retaining your employees stop making them work to 10-11pm every night and assigning them work on weekends and allow them to have some semblance of a personal life.
Meltwater Response
seconds ago
Edit • DeleteOther Employee Reviews
Other Employee Reviews
"Great company, great people"
I worked at Meltwater (More than a year)
Pros
Strong culture, the best employees
Cons
Just maturing now, so the company itself (people management) still has some things to learn.
Meltwater Response
seconds ago
Edit • DeleteHelpful (4)
"Would give it more stars but..."
I have been working at Meltwater full-time (More than a year)
Pros
Giving 1 star because it's a pretty bad experience working here except for the select few who agree to sweep things under the rug, sharpen their elbows, and give up any form of outside Meltwater life. Also the 5 star reviews on here are fake so someone needs to be truthful.
Pros: People are cool, young tech company but it can be frat/bro heavy at times
The company doesn't cut corners for neat team events, lots of alcohol, and nice dinners when out so that's fun if you're into that
You can work with a lot of different clients in both client success and things on CA side so good diversified experience
Pays good if you hit quotas because, sales
Cons
We can start with the product. It's nothing great. Google Alerts wearing a tiara while carrying a luxury purse full of journalist contacts. The cutting edge software is from partners or from acquisitions that nobody really gets to sell. None of it really affects businesses
Beyond the product, there's really no direction from top down with company. Sometimes it can be lack of direction, other times its total lack of communications. A lot of lingo and aspirations thrown around but they can't seem to get the day-to-day figured out at all.
Theres always talk of cool things happening but at the end of the day, you're still shoving media alerts or upsells down peoples throats to hit your monthly targets and hopefully be promoted because you've done it a few times in the past
A lot of turning a blind eye to things from HR issues to doing things behind clients back. Once the month turns over or your office hits, everyone forgets about things and moves on.
Competitors know what they do well in the space, Meltwater really doesn't and tries to do everything crazy well which can be annoying and isn't sustainable
Advice to Management
Pick up the digital bread crumbs that are left over from the book launch, that's no helping or inspiring employees. Take thing seriously and bring in outside help for HR and operations.
Communicate better with employees rather than sending out blog posts once a month that are so vague it's painful.
Make changes to the sales cycle and stop moving the goal posts for your sales reps. People are discounting the product to nothing because they're pressured to hit their monthly target.
Meltwater Response
seconds ago
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