Listening, growing, and improving - Anonymous employee Mercari Employee Review

5.0
8 Feb 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The leadership team has been going out of their way to seek feedback and input and then follow through with concrete plans and actions to improve key concerns voiced by employees. Leadership has consistently been making decisions that have had a positive impact on the business and its employees, and has been explaining their decision making process when possible.

Cons

The culture and values were a bit unmoored before the pandemic, and now with the workforce being remote, it seems like teams are left to fend for themselves in establishing a culture.

Explore other reviews about Mercari

5.0
15 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Great direct management, team culture, growth opportunities. great worklife balance. The people are what makes this work so enjoyable.

Cons

The larger japanese company is the boss after all. US team switches up working structure & company priorities & strategies very frequently based on direction from japan team.

4.0
18 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits, and a majority of coworkers from various departments are fantastic and creative.

Cons

Multiple directors have major egos and very little respect for those under them in the org.

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