Great brand recognition, average work - Helpline Consultant Mercer Employee Review

3.0
24 June 2017
Recommend
CEO approval
Business outlook

Pros

Working for a well respected player in the consulting world is fantastic resume filler. Having access to learn about different roles is great too.

Cons

All breaks are timed, to the second. Software and hardware is woefully out of date. Mid-level managers have the tendency to micro-manage and be rewarded for it.

Explore other reviews about Mercer

5.0
11 Jan 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

The leadership, communication, early career growth, and environment is very positive.

Cons

None, it was a great company to be at.

2.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote flexibility, which is nice.

Cons

You will not get a raise and if you do, it'll be 1%. Managers will not help you with escalating issues, you're on your own. It'll be blamed on you. You'll work so much overtime you won't have a social life.

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