Passive Aggressive attacks & Bullying culture is encouraged - Helpline Consultant Mercer Employee Review

2.0
22 May 2023
Recommend
CEO approval
Business outlook

Pros

The initial trainers come with a good knowledge base.

Cons

Management are cold, disengaged & will initially fool most people into thinking they are supported. Quickly the negative company culture is obvious. I have been routinely ignored, bullied, had my physical appearance made a joke of and intentionally left without guidance. It seems company preference is to push staff towards handing in a resignation rather than the termination of staff contracts.

Explore other reviews about Mercer

5.0
1 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong Network Experience with many industries

Cons

Lighter-touch conceptual learning rather than industry-specific mastery

2.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote flexibility, which is nice.

Cons

You will not get a raise and if you do, it'll be 1%. Managers will not help you with escalating issues, you're on your own. It'll be blamed on you. You'll work so much overtime you won't have a social life.

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