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      Nextlink reviews

      Great Place to Start! - Technical Support Nextlink Employee Review

      5.0
      28 July 2025
      Technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      If its your first time getting into computer science and troubleshooting, you came to the right place! Very supportive team and an excellent environment to grow and learn

      Cons

      Learning DHCP and ARP can be a steep curve. Prepare yourself for some hard times but do stick through it. Learn as much as you can

      Explore other reviews about Nextlink

      5.0
      18 May 2026
      Deployment supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay Work truck Benefits

      Cons

      Time on outages can be cumbersome at peak season

      4.0
      12 May 2026
      Tech support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      -Relaxed atmosphere -Felt backed by management -Training was engaging and thorough -Great at developing talent -Hour lunches

      Cons

      -The pay is a bit low compared to competitors -lack of communication between field teams and support, mainly when there are tower outages, we had no timeline to provide customers -have to jump trough hoops to set up a service call since there so few technicians to spare

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