Positive changes are underway, but complexity creates challenge - Senior Inside Sales Representative North Employee Review

Great staff, team, and cofounders

Location, and food - that is about it.

The only positive was getting exposure to a new industry I genuinely found interesting and enjoyed learning about.

Management hired me knowing I had no prior experience in merchant services, told me it would take 2–3 months to build a pipeline, and then fired me after exactly 30 days for “lack of production.” Despite having 3 new accounts onboarded the previous day. I was given zero coaching, no sales guidance, and no access to inbound leads, while others on the team were clearly closing deals from inbound queues. I was handed old, cold, often disconnected leads and expected to perform miracles with no real support or live training. The onboarding was minimal, the leadership team lacked accountability, and the entire culture felt disingenuous—lots of surface-level encouragement, but no actual help when it came to execution. When I asked for support, I was told to figure it out. If you’re looking for a company that invests in its people, provides real coaching, or cares about new reps ramping up properly—this is not that place.