Good environment, way too much work load - Smart Tech Specialist Octopus Energy Employee Review

Thanks for your review, it's pleasing to see you value the office environment and some of the benefits of working here, such as full food and drink provisions for all our teams to help themselves to breakfast, lunch and snacks. In terms of workload, we are a fast paced and busy team and there are also peaks which can be demanding so will feel harder for team members at those points. We are fortunate that many of the team do share how they feel engaged by high intensity work but appreciate it's not for everyone. I trust you are having good conversations with your team leaders to help you here - we keep small team leader to team numbers to ensure there is lots of hands on support and development. Regarding pay, we feel we do pay fairly and benchmark to the employment market. I'm proud that we pay a base salary that is considerably higher than the national minimum wage and beyond that also have 4 levels of pay that people can aspire to earn in your role. If i can help with anything please do reach out to me directly. Ben Palmer Customer Operations Director