Old Navy is fun but has it's downsides. - Service and Training Manager Old Navy Employee Review

3.0
16 Mar 2009
Recommend
CEO approval
Business outlook

Pros

Old Navy is a fun environment to work in. There are many things that need to be done every single day, but we also remember the fact that we are there to be sure our customers have a good time when they are in our store. There are many worse jobs. Old Navy also pays management very well and it is easy to move up in the company if you are willing to relocate.

Cons

Nepotism rules at my Old Navy. The main reason for getting a promotion is kissing up to our store manager. Retention is high but only because she never lets anyone leave and will violate availability requirements to keep them because without these people her life would be much harder.

Explore other reviews about Old Navy

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good clean and easy to work met a lot of new people

Cons

The hours where short but not as bad

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

1
See reviews by: Helpful|Rating|Date|All