Pros
Flexible hours A lot of events Fast paced Good colleagues
Cons
There is evident favouritism, and very little trust in upper management or HR in dealing with actual issues being reported. Some (many) managers are highly protected from their mistakes, and are maintained even when unethical behaviour or unprofessional behaviour is shown and reported. When we received the results of the engagement survey, and they were low, one of the key factors was “distrust in the fact that the company would take action on it”. Evidently, the results were right, and 6 months later, the situation remains the same. Cities outside of the US are stagnant, even though OT has been in the market for over 10 years, due to extremely little focus from upper management, and poor, micromanaging DMs.