Optus - Responsible for the support and maintenance of the Optus retail stores. | Glassdoor.com.au
  1. "Responsible for the support and maintenance of the Optus retail stores."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail IT Support Analyst in Sydney
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Optus full-time for more than 8 years

    Pros

    The location, campus, benefits, office vibe, and interesting work

    Cons

    Regular restructures ELT communication Lack of communication between business units

    Optus2019-06-15
  1. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Graduate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Optus full-time for less than a year

    Pros

    Great people Great culture Flexible work times and hours

    Cons

    Not in Melbourne Sydney cost of living is expensive

    Optus2019-05-30
  2. Helpful (1)

    "Mixed Emotions - Mixed Experiences - Optus Enterprise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Specialist in Sydney
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Optus full-time for more than 10 years

    Pros

    The strength of the organisation , it's brand and it's go to market has the potential to open many doors in clients and prospects. You have the ability to have very meaningful conversations with clients, their certainly are some great people in the business - both leadership and peers. Their investment commitment into the 5G network and digital core certainly is a huge opportunity for individuals in developing...

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    Cons

    One of the biggest challenges is in fact the loss of the disruptor/challenger spirit in the organisation - this used to be at the heart of what the organisation stood for, whereas now it is very much a "me too" approach. Much of the innovation drive has evaporated, much of the 5G message when you scratch away at it, is not truly configured around helping the customer to get the outcomes they desire, but simply about...

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    Advice to Management

    Truly work out your identity crisis - either be a differentiated disruptor as much of the messaging talks to "This is Enterprise Reimagined" "This is Government Reimagined" - challenge your customers with valuable consulting engagements - create a "we are different culture" supported by the business. Or come back to the core - be a highly productised utility, streamline all of your operations - reduce all of the product...

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    Optus2019-07-17

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