Draining place - Employment Relations Advisor Peninsula Employee Review

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great experience if you like to learn and you will gain experience that you can't get at a generalist role Co-workers are great, and cases can be interesting and you develop great communication skills Work here to get experience and leave to get good pay and flexibility

Cons

No mechanisms in place to support staff to manage stress, which means the company loses good employees, but I suppose that is the strategy they have chosen (work intensification to try and get every bit out of you). For a call centre environment, there should be more WFH hybrid options. For a job that pays under market value, you would at least increase retention and lower stress by offering hybrid When they advertise work life balance, it is not fully true. You will be on queue until your finish time, so you will answer a call right before your finish time, and you have no control over how long that call may be

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Peninsula Response
3w
Thank you for taking the time to share your feedback. We appreciate your balanced comments and are pleased to hear that you have found value in the experience, development opportunities and support from your colleagues during your time with Peninsula. It’s encouraging to know that the role has helped you build communication skills and gain exposure to a variety of interesting cases! At the same time, we’re sorry to hear that aspects of your experience have not fully met expectations. We recognise that roles within Employment Relations can be demanding at times, and employee feedback around workload, wellbeing and flexibility is important to us as we continue to review and evolve the employee experience across the business. Furthermore, we appreciate you sharing your thoughts regarding hybrid working and employee wellbeing initiatives. In line with our open door policy, we would encourage you to continue discussing any concerns or suggestions with your line manager so that feedback can be shared through the appropriate channels. We value all feedback and thank you again for taking the time to provide it. Thank you for your ongoing hard work and dedication, we hope you have a lovely weekend ahead.

Explore other reviews about Peninsula

5.0
2 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Great schedule, food, and team

Cons

Small team, making it hard for other employees to be promoted

3.0
29 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Work life balance is good

Cons

Pay is on the lower side

1
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Peninsula Response
2y
Thank you for taking the time to share your feedback. We are happy to hear that you would recommend the business and that you feel that you have a good work-life balance. In regards to salary, we hold regular performance reviews and we encourage that this is something you bring to your manager's attention to explore what new possibilities and opportunities can unfold. Thank you for your service so far, and keep up the great work!
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