Its a job but very hostile workplace - Installer Pep Boys Employee Review

2.0
10 July 2012
Recommend
CEO approval
Business outlook

Pros

Get to work on cars get to talk with other people get the sense of helping others.

Cons

Commission sucks as a installer you will spend about 80% of the time cleaning up most of the time the other mechanics will not clean up there mess. So that means you are really getting minimum wage and that's it. You do not get paid the commission even if you work hard at cleaning. Since I'm the newest guy there I get blamed for every thing and get "chewed out" even though its not my fault for example the shop garage door got derailed the railings were already bad and they still blamed it on me.

Explore other reviews about Pep Boys

5.0
6 Feb 2025
Recommend
CEO approval
Business outlook

Pros

The people were fun and committed.

Cons

Risk Management Department was undergoing shifts making progress challenging

2.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The competitive pay. Thats about it

Cons

The whole guarantee system. Management, equipment. To anyone who decides to go to pepboys as a flat rate tech, they changed the guarantee system to where if you're not efficient, you only get what you flagged. So if management is bad, the location is bad and its slow, it gets rough. Prior it was a guaranteed pay based on you hitting 40 hours. Their excuse was people "abusing" which is really backwards thinking. If you're starting out, I recommend Firestone. The pay might be slightly worse but you'll have a guarantee of at least 30 hours. Also management at my location seems content only doing tires and flat repairs that hit budget. All while I have to come to them to see if my ticket got sold or if the fleet company approved of the work.

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