Pros
Generally good and knowledgeable people. Good offering mix. Really tries to do right by the customer.
Cons
Complete lack of process or support resources. This is a sink or swim company where you better be able to give the owner what he wants or don’t last long. But also be prepared to receive limited feedback or help from management. They’ll tell you to bring them something, then when you do put it down and tell you it sucks without giving you any feedback on what they would like to see. They’ll also talk to you like you’re an idiot. Also the owner does not respect his employees time. He’ll often answer calls or leaves the room in the middle of important business discussions and makes it feel like a complete burden that he’s talking to you. No internal calendar to speak of either, as you basically just need to catch him at a free moment or interrupt another meeting to get something done. Also LOTS of casual sexism in the workplace. Looking back I wish I would have raised issues, but at the time I didn’t.