Pros
The people I have worked with are downright exceptional. My managers in customer service are some of the most supportive people I’ve ever known, and all of my coworkers are too. QBP management was extremely patient and supportive when i started in my current role. The discounts are awesome if you’re a bike nerd looking to get some cool parts.
Cons
Every employee at QBP is severely underpaid when compared to any company I’ve ever worked with. The company uses their history of great culture as a replacement for a fair wage, and the problem has become much worse during the pandemic. Upper management made clear to the entire company that nobody is getting a bonus or a raise between 2021 and 2022, possibly until the summer of 2023. I genuinely believe QBP is rapidly deteriorating as a company. 50+ people were laid off this week (8/31/2022) to “make the company more lean”, and the same happened towards the start of the pandemic. Most of my coworkers are looking elsewhere so they can avoid the shipwreck that QBP is quickly becoming. Oh and job prospects at QBP! I almost forgot. If you work in one department, you are competing with every one of your colleagues for very few positions within the company. So many people want to move up (I think to get better pay) that everything is extremely competitive to move even slightly past entry level. On diversity: 95% of my department is made up of white men, and they all think liking beer can be a personality trait. The rest of the company is not much different.