Pros
- Highly motivated/intelligent/empathetic people across all teams who care deeply about the company's mission - Sales team values collaboration and learning over internal competition - Strong transit/urban planning background shared across teams - Engineers are independent and passionate problem-solvers - Culture of making all team members feel welcomed and valued - Three of four co-founders are fantastic communicators and all-around great people - Current exec team has much more combined experience than earlier in the company's history
Cons
The CEO's tone can be condescending and intimidating when he gives feedback to the folks who work closely with him. There have been many times when he hasn't lived up to the values of empathy and collaboration he wants to instill in the company. He's aware of this and seeks coaching to work on it, but it's hard to tell how much he's improved on this front.