Doesn’t compensate well - Technical Support Specialist Resly Employee Review

Resly is genuinely one of the best companies I’ve worked for. The culture is outstanding and there’s a real sense of mutual respect and shared purpose across the team. People genuinely care about one another, and there’s a strong feeling of pride in what we’re building together. The product itself is second to none. Resly has an excellent reputation in the industry and you feel that every day through the way clients speak about the platform and the trust they place in us. Our clients are genuinely happy to work with us because we care deeply about our product, our partnerships, and doing things the right way, not just selling technology. Internally, the team works really well together. There’s a strong alignment around values, a willingness to collaborate, and a shared commitment to excellence. Leadership is always approachable and invested, and there’s a clear focus on innovation and continuous improvement. If you’re a hard worker who enjoys working with agile, innovative technology and wants to be part of a company that genuinely lives its values, Resly is an amazing place to work. It’s a business that cares about its people, its clients, and the future of the industry.

It’s a great environment for driven people, but not ideal if you’re looking for a slow or highly structured workplace. Because the product is sophisticated and industry-leading, there can be a learning curve at the beginning, particularly for those new to the PMS or hospitality tech space

Resly has a genuinely supportive and collaborative team, with people who care about the product and each other. There’s flexibility in how and where work gets done. Being a growing business, there’s real opportunity to influence how things are done, build foundations, and make meaningful changes rather than just maintaining the status quo. The work is varied and you get good exposure across the business.

Like many growing companies, things can move quickly and priorities can shift, which can sometimes mean teams are stretched or processes are still maturing. There’s ongoing work to balance workload, resourcing, and structure as the business scales, and not everything is perfectly defined yet.