9 Sept 2021
Resolvit Response
4yThank you for taking the time to share your issues and concerns about our company and its management team and practices. Also, thank you for sharing the Pros of Resolvit you experienced including making “some great friends at Resolvit and developed key relationships that aided my skillset as a recruiter and talent acquisition specialist - skills that helped me have the confidence to leave and find an awesome job”. Our goal is for everyone to feel their time at Resolvit was a positive professional growth experience where they can take skills learned with us and expand them in the direction of their passion.
It is difficult reading your assessment of the leadership team, their management styles-including mine, the meetings, processes, and interactions you describe in this post. We have discussed this with the leadership team and will be sharing it with the whole team in the next companywide and all-hands meeting. The good thing that will come from this level of transparency is that the whole team will better understand all the different channels for voicing concerns, posing questions, and dealing with inappropriate and unacceptable behavior. These channels include three independent and directly available partners in the US, a country manager in Argentina and India, HR managers in each country, with multiple anonymous and direct access email channels to HR, legal, and senior leadership.
You are correct, “gaslighting”, gossip, under compensating employees, and unprofessional behavior is never acceptable. As are, inappropriate professional attire or personal hygiene for both men and women in an office setting, setting unrealistic and unattainable goals, or not following through on commitments to teammates. We should always strive for doing better.
We do have daily stand ups (15 minutes each day) to foster good and productive communication between team members, setting appropriate expectations for what can and should get done as well as when commitments can be followed up on. The Tuesday/Thursday meetings are weekly national or local standard scheduled meetings, with consistent start and end times (45 minutes), which starting times vary based on time zones.
Finally, navigating the new normal of hybrid and remote work, creating appropriate best practices, while at the same time training for employees and managers to do better and be better has never been more difficult. It takes patience, empathy, and lots of open and balanced communication. Recently we held an offsite infrastructure training event which included leadership, communication, negotiation, and effective questioning, and listening courses. We will continue striving to fulfil our commitment to our employees making their time at Resolvit a positive professional growth experience where they can take skills learned and expand them in the direction of their passions.
We wish you good luck with your next company and opportunity. Hopefully the third is the charm.