Stressful and unrealstic sales goals - Sales Ricoh Employee Review

2.0
8 Mar 2013
Recommend
CEO approval
Business outlook

Pros

Full benefits (yet on the high side), good for first time sales person as long as they can operate on their own.

Cons

The Chicago area alone has over 100 sales people - not enough accounts for sales to operate at plan, unrealistic sales goals, every position has same quota regardless of account base or experience, lot of initiatives, very little gets accomplished. Management activities driven by checking the box of what they need to do vs. looking at the reality/benefit of the activity. Internal processes are a nightmare. Use very little of the technology they sell. Lots of politics, managment slow to respond on most issues. Base salaries are very low and the comp plan is difficult to understand (over 20 pages) and commission system is very dysfunctional, never know if you are getting paid right, commissions payouts are very low as well. Probabaly the worst culture ever seen, everyone talks about looking for a new job or just how bad it is there.

Explore other reviews about Ricoh

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place for long term employment, able to grow with company if chosen, great benefits and learning opportunities

Cons

Health insurance has increased a bit but various plans to choose from

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Cons

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

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