Employee Review

  1. 5.0
    Current Employee, more than 5 years

    The opportunity to work well and live well too!

    18 Jan 2020 - Senior Finance Specialist in Perth, Western Australia, Western Australia
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Life at SAP is changing rapidly with innovations being rolled out continually but a constant through it all is the recognition of people being the backbone of the organisation and that message is fantastic to hear.

    Cons

    I work in a Global team so don't get the opportunity to have 1:1 face contact much so that can have its challenges and so self-discipline is a key ingredient to meet team and personal expectations.

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  1. 5.0
    Current Employee, more than 3 years

    Great benefits

    11 Jun 2021 - Technical Support Engineer in Cambridge, East of England, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits. Flexible schedule. Good pay.

    Cons

    Lots of red tape. Sap grows too quickly and processes and products are disjointed.

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  2. 3.0
    Current Employee, more than 1 year

    Don't get stuck

    27 May 2021 - Customer Support Analyst in Cambridge, East of England, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits Good starting pay Access to SAP benefits Good bonus

    Cons

    - Terrible working hours (can range from 7 am starting shift to 1:30 pm - 10 pm) - Bad management - does not know how to engage with their employees without lecturing them. Needs to know how to better coach their employees and better train them. - No training - employees are basically made to learn on their own and learn from their mistakes (which is not bad), but we constantly get lectured on those mistakes when the training is non-existent. They rely on the employees learning from videos and exercises instead of real scenarios that customers could call in. - Constant issues with the system that no one has the answer to, so customers take it out on us and we can never get a problem to be fixed. - If you see yourself using this job as a ladder, do not. They will not let you leave, they have stopped those from moving to other teams and gave bad word to the managers of those other teams. They literally want to make you stay on customer support forever.

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