Avoid! - Anonymous employee Sage Employee Review

1.0
16 Oct 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the people are really great, and you’ll make a few friends for life. Pension is good and healthcare ok.

Cons

1. Cliques - too many of them... Boys clubs and backstabbers. Take nobody at face value! 2. Management - want to have your day to day job picked apart, by someone who hasn’t done your job? This is the company to join! They’ll also take credit for the work you do! Some will overstate what their team members achieve to make sure they hit target and get commissions... 3. Targets - Unrealistic and unachievable. Even when you give managers the verbatim customer feedback, they don’t care. You’ll be the one raked over the coals (in front of your peers most of the time!). 4. Products - They don’t listen to the customer and instead build what they believe people want... That’s why customers are leaving to competitors in hoardes! 5. Pay - It’s average. Competitors will match and (in most cases) pay more, with a better opportunity to earn commission. 6. PR - just look at most of the replies to the reviews on here! No heart, or individual response... Copy/paste from the ‘Good Guide to Business Response; 1984’ 7. Boulevard of Broken Dreams - You want that promotion? Tough... You’ll do extra work to earn it, and not get it anyway! Training?... Nope! Not for you! 8. Elite Holiday - Excellent for those people who fiddle figures to make themselves look better... Or work on the renewals team. Even a couple who brown nose with the Directors! You work hard, day in day out, and over achieve?... You’re not going anywhere!

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Sage Response
8y
Thanks for your feedback. I am sorry to read your experience wasn't a good one, this isn't what most of our 14,000 colleagues have, although we are not complacent as we want each and every colleague to have a great experience working here. If there's any suggestion of wrong-doing, it should be reported confidentially to SafeCall as outlined in our Code of Conduct. All feedback on Glassdoor is taken seriously and each review receives an individual response. Currently 26% of our vacancies go to internal candidates and in some countries this is as high as 45% which demonstrates the value we place of developing colleagues at Sage. We do benchmark our salaries with the market and pay competitively and have great opportunities to excel as well as our award winning benefits. We know listening to our customers and giving them what they need is the only way to keep customers for life - we've recently won a number of awards too - from innovation for 'Pegg' to Project of the Year award for Sage 50 transformation.

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Cons

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2.0
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Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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