Downward Spiral - Senior Affiliate Marketing Manager Silverbean Employee Review

Thank you for taking the time to leave a review, We appreciate your honest feedback as it helps us improve Silverbean as a workplace. We're happy to hear you enjoy the flexibility of working arrangements and the interesting clients you get to work with! However, your overall rating of 1 does raise a concern. We want everyone at Silverbean to enjoy coming to work and feel fulfilled in their roles. It sounds like that might not be the case for you right now, and we’d really like to understand more about your rating. You mentioned the decrease in the employee Net Promoter Score (eNPS). We take employee feedback seriously, and getting the eNPS back to previous highs like last quarter at +39. This is a key metric for all Managing Directors and Associate Directors to achieve. Regarding your potential concerns about stress and workload, we appreciate you bringing those to light. We take employee well being very seriously. Our People and Development team actively monitors sickness absence and mental health data to ensure employee well-being. In fact, our data shows a positive trend: last month's sickness absence rate was a very low 0.69% (well below the UK average of 5.3%), and the number of employees feeling good on the mental health continuum has increased by 2% over the last month. We understand that data doesn't always reflect individual experiences. We truly value your perspective and would like to hear more about your specific situation. We encourage you to reach out to a member of the People and Development team, your Associate Director, or any member of Senior Management. A confidential conversation would be helpful to understand your concerns and see how we can better support you. The People and Development Team