Great people, false culture - Creative Producer Smyle Creative Employee Review

3.0
16 Feb 2025
Recommend
CEO approval
Business outlook

Pros

The people who do the work at Smyle are fantastic.

Cons

The 'culture' that they pride themselves on is false. A few beers in an office fridge doesn't equal a 'great culture'.

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Smyle Creative Response
1y
Thank you for taking the time to share your feedback! We’re pleased that you thought the people you worked with at Smyle were fantastic. We’re sorry to hear that our culture didn’t meet your expectations. Our culture goes far beyond simple perks like office beers, and we’re deeply committed to fostering an environment where everyone feels heard, valued, and motivated. This is reflected in our Forum, initiative groups and "When Life Happens Leave," providing 5 extra paid days for life events. We're committed to reflecting on your feedback and would appreciate any insights you could share on areas for us to consider for improvement. Please feel free to reach out to us at px@smyle.co.uk, as we’re always striving to make meaningful enhancements to our workplace.

Explore other reviews about Smyle Creative

2.0
24 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It gave me income stability for just a year. Hiring me as a permanent employee was a decision not thought through. It would have been better to offer the role as temp work/fixed term contract.

Cons

Low salary, average/bare-minimum benefits package, and hybrid mode. No annual review. I felt very isolated and bored in this job because micromanaged, and there was rarely any contact with other team members as part of the job or in the office. My job could be done in 3 days a week rather than 40 hours. The manager was missing key knowledge to support and supervise me, they would -most of the time- redirect me to "claude AI", resulting in feeling that I have to figure out everything by myself and being anxious about potential mistakes, which could impact the employees severely. In general, the working standards were very low. I have seen poor integrity, very poor care for others, and immature behaviours from a few leaders. The Fora office in Albert House is not great. No natural light in the office, and a very dark kitchen. No company culture. I confirm the lack of diversity mentioned in Glassdoor several times.

5.0
2 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive, kind atmosphere, fun work. Lovely people.

Cons

High pressure clients, fast timelines.

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