30 Jan 2017
Submission Technology Response
9yThank you for taking the time to post your review and I'm sorry to see you have such negative memories of us here.
You are correct, the ASA requested that we provide more substantiation within our adverts on two occasions, once in Feb 2013 and once again in Oct '14. The Guardian piece was little more than a re-hash of the ASA rulings.
I don't think you would recognise our organisation today.
Over the last few years we have taken so many steps to improve everything we do from strategic planning, quarterly OKR's, better communication tools, a team reward system, improved systems and great customer service (our latest product has numerous, verified 5-star reviews on TrustPilot).
I'm proud of the fact that last year we qualified for an Investor In People award - a real testimony to the effort the management team have invested here.
I'm sorry you didn't get to experience the excitement and thriving culture we enjoy here today and wish you every success in your future career.
Neil Durrant
Co-Founder & Managing Director