employer cover photo
employer logo

Customer Interactions Representative - Customer Interactions Representative Sunsuper Employee Review

5.0
27 Apr 2018
Recommend
CEO approval
Business outlook

Pros

- always paid for your hours in the role - promotions and upskills are fairly given and dont depend on overtime and unpaid work - great positive company culture overall - management very supportive and care about you - Plenty of support

Cons

- technology, systems often go down and / or run slowly

avatar
Sunsuper Response
7y
Thanks for taking the time to leave a response. We're very proud of our company culture here at Sunsuper - it's at the heart of everything we do - and we're glad to hear your time here was a positive experience. Our high performing culture is dependant on our leaders providing ongoing support and inspiring and challenging our people to grow and look to what's next so we're heartened to hear you felt opportunities were freely given. Thanks for your candour around technology and systems. These areas continue to provide us with opportunities to continually improve, and honour our customer first commitment.

Explore other reviews about Sunsuper

4.0
9 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Good culture, nice facility, good opportunity for growth

Cons

Strict schedule and no independence in this role. Micro-managed by under-experienced managers

avatar
Sunsuper Response
6y
Thanks for leaving a review. We love seeing feedback from our current employees. We're very proud of our culture here at Sunsuper and we work to ensure we can deliver on workplaces that allow our people to do their best work and that we offer continual opportunities to grow. We know some areas in the business may not have the same level of flexibility and we appreciate your candour on leadership. This feedback will help us to support our leaders, who in turn can provide better support to our people.
5.0
30 June 2015
Recommend
CEO approval
Business outlook

Pros

Profit for members' organisation, great culture and staff, pay is above industry average with above super pay, good company benefits, well-beings for staff, regular, donates to charity, short walk to the gym

Cons

The culture of the company went downhill in the last couple of years with retail focus-minded management in the Business Growth, Employer Services, HR and IT, where they have lost good staff in the Business Growth team and especially the SharePoint team. Cycling into work used to be great when traffic aren't that congested, but since a few near misses I stuck with the public transport, which costs more than an arm and a leg. Location is at Milton, which is generally a headache if you are driving to and from work. Lunch is also expensive around the area.

2
See reviews by: Helpful|Rating|Date|All