Toxic culture but at least fully remote - Senior Account Manager Superside Employee Review

1.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Depending on your role, you may have some work-life balance, and the amount of leave days is reasonable compared to other fully remote companies.

Cons

The company has lost most of the people who genuinely cared about the place, and the culture has shifted significantly as a result. New leadership in many areas has little understanding of how things actually work on the ground, and changes get made without consulting the people doing the actual work or considering the real impact. There is a clear pattern of favoritism in leadership. Certain people protect and promote each other while pushing out anyone who speaks up or challenges the status quo. If you raise your voice or share a new idea to improve things, you risk being seen as a problem rather than someone trying to help. Layoffs have been constant and handled in a way that feels deliberately obscured, with large rounds followed by individual cuts over time. People who performed well were let go while others who contributed to poor results stayed on. You can be demoted at any time, and if you push back you may be pressured into resigning without severance. Salary and commission structures can be changed unilaterally and the contracts are set up in a way that gives employees no real recourse. Leadership appears to control what information reaches the top, which means real problems never get addressed at the founder level. Promotions are not merit based. You can be a top performer for years and see no progression, while others with the right relationships advance regardless of results. Overall the culture is one where silence is the safest option, which says everything about the current state of the company.

Explore other reviews about Superside

5.0
1 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Commitment to AI upskilling across entire workforce Dedicated to customers Extremely bright and diverse workforce Culture of kindness that comes directly from CEO Y Combinator company with backing of notable VC firms

Cons

Fully remote (huge benefit to some) Not as fast-paced as other Silicon Valley companies

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pros? I can even think of any. Terrible onboarding (piling videos to watch and assume it’s absorbed is the “process”). Team members are kind, and work so hard (especially under crazy conditions).

Cons

massive layoffs and reorganization that were executed so poorly, but yet we need to make sure we reduce churn? every client is telling us what is challenging them with our agency, and it gets buried. rollouts of new extreme processes (that are so wildly out of touch around what is currently occurring). Company wide meetings commending people for working long hours? It feels like a 15 hour work day and weekends is a norm. Terrible environment, awful executive leadership (seriously, how are they qualified to lead??), and little support.

6
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