Fine if you just need a job - Agent SureCall Employee Review

2.0
22 July 2016
Recommend
CEO approval
Business outlook

Pros

chances for overtime and hours are good

Cons

everyone always calls in sick so everyone else has to work harder you get docked pay for being late even one minute but they don't pay anything you work over your shift unless it's approved the mangers don't care about you training was really bad and there no support can't get promotions as they hire their own kids

avatar
SureCall Response
9y
We always let our team know if they have an issue bring it forward. With the CEO council agents can speak directly to the CEO about their concerns or suggestions. We have nobody in a management today that are related to the owners, all Team leads and shift leads are external hires and worked their way up. That doesn't mean we won't ever put family into those roles, we are a family owned and operated business after all. We are sorry to have lost you, you sound like a really nice person :) As a former employee you may not understand how our company operates today.

Explore other reviews about SureCall

5.0
18 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Great co-workers, people, resources, pay, environment

Cons

Benefits, hours, facilities, environment, people

avatar
SureCall Response
5y
Thank you for your feedback! Love to hear such great things from our tribe! Your professional and personal growth is always a key factor in your success at SureCall. We will take your comments and send them to the appropriate department for follow-up. Thank you for your continued dedication to SureCall and we are happy to have you as a part of the team! Please do not hesitate to send your feedback directly to info@surecallcc.com as your feedback is important to us
2.0
20 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Interesting work for a communications engineer CEO is a great CTO

Cons

CEO should be a CTO. He micromanages whether he knows what his talking about or not. Other than engineering, he doesn’t know what he’s doing. Blames everyone else for his mistakes. He’s very rude to employees.

See reviews by: Helpful|Rating|Date|All