Great opportunities and environment - Senior Tech Support Advisor TP Employee Review

5.0
28 Aug 2017
Recommend
CEO approval
Business outlook

Pros

I have had a great experience working here. All the upper management strives to make this an inclusive and supportive work environment. My bosses have constantly stepped up to the plate for myself and other advisors. If there has ever been a misunderstanding, they give their employees the benefit of the doubt. Our management constantly works to show advisors that we matter, and are an important part of the team.

Cons

We've been pretty understaffed in the past, but it's something that has been improving.

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TP Response
8y
Thank you very much for taking time to write that review. We are committed to providing our employees a positive and supportive work environment wherein they could easily seek assistance and openly communicate with the management. If you have any additional feedback, please email us at wecare@teleperformance.com or call our WE CARE line at 800-664-9335. All the best!

Explore other reviews about TP

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Cons

Nothing I can think of thats a con

3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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