Talks a big game but no follow through - Quality Assurance Analyst TeKnowledge Employee Review

2.0
26 Feb 2021
Recommend
CEO approval
Business outlook

Pros

not a call center, has a shiny image

Cons

lack of opportunity, lack of transparency

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TeKnowledge Response
5y
Thank you for taking the time to provide your feedback. Based on your title and the details you provided it sounds like your position went through a consolidation and was eliminated here in the US. While it's true that these positions this time were consolidated in another country, it has more to do with getting an Economy of Scale by using a Shared Service than cost of role here in the US. At the same time these positions were moving we launched a new line exclusively here in the US! Lastly, I will add that no employees here in the US lost their jobs - all were offered new positions at the same rate (or some even receiving increases for their new roles)! When the business needs change we always take care of our employees by giving them options to choose from... not all choose to stay with us - but it is certainly what we hope for when these changes happen.

Explore other reviews about TeKnowledge

5.0
18 June 2025
Recommend
CEO approval
Business outlook

Pros

Good place to work i like it

Cons

Not much pay transport to site

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TeKnowledge Response
5mo
Thank you for sharing your feedback. We’re glad to hear you enjoy working with us and appreciate the positive aspects of the environment. Thank you for helping us identify areas for improvement.
1.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The paychecks don't bounce, at least as far as I experienced. You'll never ever have time to be bored, if you could call it that.

Cons

Completely toxic work environment, through and through. Ignores requests for Disability accomodations, uses the information gleaned from that process to institute write-ups. PIPs are their favorite tool ever, beside death from overwork.

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