1. Helpful (11)

    "Its strengths are its weaknesses. Maybe it'll work out for you, but it didn't for me."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at ThoughtWorks full-time for more than a year

    Pros

    I always had confidence in our ability to deliver and quickly develop our client's trust. It's a real credit to the recruitment process, a conscious effort not to use 'key selection criteria' or put people into competency boxes. My colleagues and I never stopped learning or growing. There's a training allowance, a book allowance and plenty of opportunity to learn from others. The tech radar and other internal projects end up being educational as well. ThoughtWorks makes a concerted effort to create a sense of belonging amongst consultants, regular events, funded lunches, nice offices, training and many after-hours events provide an opportunity to get involved. Some will say cult-like but I didn't see it that way. There's a lot, but it felt optional and inclusive. An organisation that puts rubber to the road on social and economic justice issues. There are continuous stories of the positive impact that ThoughtWorkers are having in places less fortunate. Some great stories to tell from across the world. Marketing does a creative and professional job of putting it all together, the paid gigs and the social impact programs.

    Cons

    Having clients accuse the group of being arrogant. "ThoughtWorks asks us to be customer-centric but refuses to empathise with our own situation" was something I heard often. In fairness, they hire highly talented people, but some come with an extra dose of hubris that few appreciate. Despite an abundance of meetings to discuss and ideate the future of ThoughtWorks, the leadership group failed at articulating a common purpose or prioritised goals. The result was conflicting messages and little understanding of what was expected, let alone measures of success or the opportunity to change direction. There is very little bureaucracy which is good, but the vacuum has been filled with office politics. Take care, it wasn't always clear who was really in charge and whose interests their agenda served. Voice of the customer was completely absent. The business tolerates poor, often unprofessional, behaviour between employees and clients alike. It's not rife, but can be unpleasant to endure and disappointing to witness. After twenty years operating what seems to be the same model, I don't believe ThoughtWorks knows what it, or its customers want. Even worse, it may not care.

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  1. "Genuinely inclusive company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ThoughtWorks full-time

    Pros

    - Everyone is truly kind, thoughtful, and smart. I haven't encountered any jerks since I've been here, which is refreshing. - The work is challenging and there are a lot of opportunities to learn as much as you want - Interesting company story/history that is a bit different from most other tech companies - Real dedication to inclusion that can be felt from day 1 when gender pronouns are declared when at orientation; really cool work done (solidarity over charity) to support causes dealing with poverty, health, climate change, etc.

    Cons

    - There is a bit of a divide in mindsets between some people who have been with the company for a long time and others who are newer; not too different from other companies in that sense, probably, but seems to be a bit more prevalent here. Will be interesting to see how the company progresses as a business considering its history - Lots of opinions, which isn't always a bad thing, but can feel a bit like 'death by committee' at times - ThoughtWorks is very committed to social change but needs to figure out how to balance that work/mentality with thriving as a business

  2. Helpful (2)

    "Do nothing job"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - DevOps Consultant in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at ThoughtWorks full-time for more than a year

    Pros

    Great people to work with

    Cons

    Nothing gets done, and the client ends up paying through the nose for meetings.

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