Great company to work for - Anonymous employee TouchBistro Employee Review

5.0
17 Oct 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

TouchBistro offers a great work environment. It doesn't throw a lot of toys and adult jungle gym perks at you. It does offer great challenges, interesting problems to work on, a diverse group of coworkers happy to work with you. It's one of the few places I've ever worked where there's not one single jerk in the lot. Everyone is pretty much treats you with respect and friendship. TouchBistro promotes from within, recognizing talent and putting them in positions of greater responsibility and authority. TouchBistro also recognizes the struggles faced by those with customer facing roles. You won't be left in the trenches. After paying your dues, you'll find there are many paths to move up or shift departments, for example into business development, sales, or marketing. TouchBistro, being a restaurant software company, looks for employees with restaurant/hospitality experience. Did your high school guidance councilor tell you flipping burgers wouldn't get you anywhere in life? He/she was wrong. It doesn't matter what job you apply for at TouchBistro, from a development role to finance, resumes with restaurant experience get bubbled to the top. Lots of free food around too. Be prepared to gain 15 lbs. As of this writing, TouchBistro has a stock option plan. You risk walking away a millionaire, or at least getting a great head start on a good retirement should TouchBistro go public.

Cons

TouchBistro is transitioning from startup to a more traditional corporation. As companies become bigger you start to get silo'd. There's still many chances to get your hands in different pies but a bit less so today. Still, TouchBistro values employees who take ownership. No formal annual review process. It would be nice if you knew there was a formal annual salary review.

Explore other reviews about TouchBistro

5.0
11 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Great leadership, culture & product

Cons

Pay could have been better

4.0
5 Mar 2025
Recommend
CEO approval
Business outlook

Pros

very supportive and kind staff, everyone was nice and stuff, work was flexible and wasn't overwhelming. If you like sales you'll like them

Cons

Territory dependant, trying to sell restaurant equipment in nyc depends ALOT on where your selling it. for example restaurants serving neighborhoods that primarily speak languages other than english prefer a POS system that is written in their language. In flushing you need options in several chinese dialects and POS services made for chinese speakers have that option, you cannot make Flushing the bulk of someone's sales territory. The same is true for spanish in Jackson Heights. my territory had consistently had the worst results, long before it was assigned to me. Every MDR who had it proir was eventually laid off for making no headway, it was a miracle I got anywhere and I had to push for additional territory. Compensation partially dependant on commission and had to eventually leave for different company with more fertile territory

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