Verastar - Quality Assurance Team - AVOID | Glassdoor.com.au
  1. Helpful (4)

    "Quality Assurance Team - AVOID"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Assurance Advisor in Northenden, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Verastar full-time for less than a year

    Pros

    - £100 xmas bonus - free tea and coffee - modern(ish) office - transport links are okay for those travelling by bus (not metrolink)

    Cons

    - Avoid the Quality Assurance (QA) team at all costs, senior management will not care about your rights, your contract, your ideas or opinions or your mental health. - No praise, only ever criticism (unless of course, you do something snide on behalf of management, then they will love you until you can no longer be used for their gain) - Changes will be made daily and not communicated with the team, then when you... work to old sign-offs (as you weren't made aware of new ones) you will receive warnings and trips to HR where senior management will claim they told you (and with no evidence, management are believed) processes and management are actually a joke - Quality team have just been relocated in the organisation to underneath sales. How can a quality assurance team be independent or objective if they report to sales management? The answer is they can't... and woe betide anyone who attempts to act with integrity in this department - this will not be tolerated for long, you'll be straight out of the door (or as long as it takes for HR to arrive and dismiss you illegally)

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    Advice to Management

    - Get new senior management for QA team

    Verastar2018-11-19

    Verastar Response

    December 3, 2018Assistant HR Advisor

    Hello, Thank you for taking the time to leave a review. We are very concerned regarding the issues you have raised, as they go against a number of our company policies and procedures. As such, we would like to investigate all the issues you have raised as a matter of urgency. ...

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  1. "Telesales Hamilton"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Telephone Sales Representative in Hamilton, Scotland
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Verastar full-time for less than a year

    Pros

    Good environment, get a lot of support, uncapped commission.

    Cons

    Holiday allocation, no sick pay.

    Verastar2019-08-22

    Verastar Response

    August 23, 2019Human Resources Manager

    Hi, Thank you for leaving a review We are pleased you are enjoying your time at Verastar. Ensuring our staff have a positive and friendly working environment is key, as well as ensuring they are provided with enough support and guidance to reach their full potential. Keep up the ...

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  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Hamilton, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verastar full-time for more than 3 years

    Pros

    Great sales environment Lots of incentives Commission No evening or weekends

    Cons

    Would like early finish incentives for sales

    Verastar2019-08-15

    Verastar Response

    August 23, 2019Human Resources Manager

    Hi, Thank you for taking the time to leave such a positive review. It's lovely to hear you enjoy the vibrant working environment and are benefiting from our uncapped commission structure. Keep up all the great work!

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