Virgin Australia Airlines - Guest Service Officer | Glassdoor.com.au
  1. "Guest Service Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Services Officer 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Australia Airlines part-time for more than a year

    Pros

    Airport environment, friendly employees,

    Cons

    Early starts, rotating roster, unflexible

    Virgin Australia Airlines2019-05-12
  1. "Virgin Australia Cabin Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cabin Crew in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Australia Airlines full-time for more than 10 years

    Pros

    Great company to work for. Systems usually always improving. Great people and good pay compared to the new contracts offered at other major employers. Staff travel perks have always improved with great perks for me, friends and family.

    Cons

    The work/life balance needs further improvement, such as abilities to better swap trips. The strategic direction of the company is not known, which is difficult to know where we're heading.

    Virgin Australia Airlines2019-08-06
  2. "It’s OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Schedule Planner 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Virgin Australia Airlines full-time for more than 3 years

    Pros

    Benefits New CEO which is putting new breath in the company.

    Cons

    Culture is horrendous but no one admits it Technology lags. Constantly changing

    Advice to Management

    Take a step back and start again

    Virgin Australia Airlines2019-08-05

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