Wells Fargo - about what you would expect from a retail bank teller position. | Glassdoor.com.au
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There are newer employer reviews for Wells Fargo

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"about what you would expect from a retail bank teller position."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Teller in Charleston, SC (US)
Current Employee - Teller in Charleston, SC (US)
Recommends
Positive Outlook
No opinion of CEO

I have been working at Wells Fargo full-time (Less than a year)

Pros

good benefits
decent pay
can have good co-workers
some customers were fun to interact with

Cons

some customers are incredibly stupid
no promotions without sales

Advice to Management

don't just say "get more sales" but also help the tellers

Other Employee Reviews for Wells Fargo

  1. "Serious Upside Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President in Charlotte, NC (US)
    Current Employee - Assistant Vice President in Charlotte, NC (US)
    Recommends
    Positive Outlook

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Wells Fargo is sytematically and thoughtfully moving up the league tables in investment banking, capital markets, and sales and trading. Because of this, the company is hiring while the rest of the street is downsizing. This provides opportunities to quickly move up and gain responsibilities faster than at other firms.

    Cons

    The company may seem a little slow to adopt the latest technology. Additionally, the company is risk adverse (which is good for stability of the firm but bad for short term profit). This can be aggravating as the corporate bank may not use its balance sheet as much as it could, the investment bank may not seek out some high profile deals, and the traders can't take as much risk.

    Advice to Management

    Focus on marketing why the company is a great place for talent to go to due to the company's growth prospects. It's easier to rise up the ranks in a growing company than a shrinking one.


  2. Helpful (1)

    "Telephone Sales Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephone Sales Banker in San Antonio, TX (US)
    Former Employee - Telephone Sales Banker in San Antonio, TX (US)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (Less than a year)

    Pros

    -Great pay, national bank, branches in 49 or all 50 states, I believe.
    -Good benefits, dental, vision, health.
    -Many banking services, it really can be a one-stop shop for customers.

    Cons

    -Frontline telephone bankers just transfer customers to sales department for the stupidest reasons, and you're supposed to get a sale out of them. If the person has $4.50 in their account, there is NOTHING that I can offer them.
    - Hours. Was given a 12-9 schedule. Made it horrible for work/life balance.
    - "coaching" sessions, you'd listen to your mistakes with manager and would get no feedback on how to improve.

    Advice to Management

    Focus on the customer. Don't make sales bankers push products to customers who clearly can't afford them/need them, this results in many closed accounts.

There are newer employer reviews for Wells Fargo
There are newer employer reviews for Wells Fargo

See Most Recent

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