No accountability - Anonymous employee WolfNet Technologies Employee Review

Thank you for sharing your feedback and I'm glad you liked some of the perks including Friday lunches. Most folks at WolfNet consider it a perk to be part of a small business (~40 people) because everyone can directly impact the Company and contribute to a variety of initiatives. Everyone makes a difference. Other perks include our 401(k) plan, which is more comparable to companies many times our size. We also recently added "Flex Fridays Afternoons" giving folks the option to shift their schedules during the week so as to take advantage of longer weekends during the summer months. We offer good insurance plans, PTO plans, and the Managers are flexible with their staff. Management is comprised of salaried employees who set their schedules to best correlate with the needs of our customers and staff members. Sales reps do indeed attend trade shows and other real estate related conferences though the only requirement for the sales staff is to "man the booth" during show hours. Days can be long in some cases, and short in others. The opportunity for the attending reps can also be quite rewarding. By no means are reps or anyone else expected to work beyond the show hours. There could be Company dinners (on the house) and most folks elect to join because we pick great restaurants and always have a good time. Most folks in sales are hourly employees. In such cases, employers are required to follow the governing state laws surrounding hourly employees. In any event, we value all of our employees and treat them with a high level of respect. Trouble really only brews when folks don't hold up their respective ends of the deal. As for stress, I believe you are talking about the sales role in particular. There can definitely be some pressure in a sales role but most of that pressure is self-imposed by the reps through the goals they set. Most folks in sales would suggest that if you are looking for a low stress job, you might consider a different career path. Return Policies are a tricky matter in SaaS business models. In order to get a product set up and running, it requires a company to expend time, energy, and resources. Every situation is different and there has to be flexibility. While our "policy" is no refunds, that points specifically to those situations where a setup has already been completed and resources deployed. Beyond that, we are flexible; if a customer needs to make a change, we accommodate within reason. While it's never good to lose a customer, it's clearly far better to lose a happy one than an angry one. With respect to being defensive, I would argue that the Management team at WolfNet is highly professional and rather humble. None that I know of has a need to be "right." Rather, we take feedback from our teams and do our best to make decisions that have the most positive outcome for our employees and customers. Personally, one of the reasons I enjoy working at WolfNet is that I'm constantly learning and will be the first to admit that I certainly don't know it all. That said, the entire management teams always put their best foot forward by gathering information and getting feedback before making decisions that impact others. As to trust, there is no question that we trust our people immensely. We trust them to do their jobs, do them well, and with a great sense of pride. We are constantly impressed with with incredible work ethic of our teams and are proud to be part of such a great organization. Distrust is rare and typically something that develops through certain action or inaction. Nevertheless, we always work to help our staff members to improve in all facets of their careers, which is effective to the degree that people wish to improve. Most are constantly growing, learning and moving forward. Thank you again and I hope you are finding great success in your new ventures.