Pros
Some great employees and people, especially some extremely dedicated drivers and Terminal Managers
Cons
Communication from upper management is extremely vague, uninspiring, and lacks sense of leadership. Sales team commission is not great and often changes and is difficult to interpret. Processes to rectify errors that is the fault of the company is extremely inefficient, and leads to customers losing faith in the company. Company lacks sense of ownership of its mistakes. Employees are overworked for their salary and often have to go outside of their scope to accomplish tasks. Technology is extremely lacking. Company offers little to no support for the well being of its employees or their development. Goals are often unclear and many managers and VP's "inspire" their teams via fear.